Shipping & Collecting your Stockholm Pass

Choose whether to get your Stockholm Pass sent directly to your smartphone as a mobile pass, shipped out to you before you travel or pick it up in destination when you arrive in Stockholm. With multiple collection points and a wide range of delivery options, you can pick the service that suits you best.

Get your Stockholm Pass shipped – we ship globally!

If you choose to have your Stockholm Pass order shipped to you, you must allow enough time between placing the order and your planned departure to Stockholm. The delivery options only provide estimated delivery times, so please keep this in mind.

Collection
FREE

Simply print off your Stockholm Pass email confirmation voucher and collect your pass from one of the Redemption Desks in Stockholm

INSTANT
MOBILE PASSFREE

Get your Stockholm Mobile Passes sent to your smartphone instantly once purchased

Shipping
SEK 70 - SEK 90

Standard Europe Shipping takes up to 15 working days; Standard Worldwide Shipping takes up to 20

 

INSTANT MOBILE PASS

Choose to send your Stockholm Pass order straight across to your smartphone (iOS and Android) and have your passes instantly at your fingertips. It’s really convenient if you've just got to Stockholm and you'd like to use your pass straight away, as you don’t need to wait for a delivery plus you'll save precious time as you'll avoid having to visit our Redemption Centre for collection. Simply download your mobile pass that contains a QR code and use your pass straight away for attractions included. To find out more information head on over to our Stockholm Mobile Pass page

 

CHARGES & TIMING FOR SHIPPING

Collection Cost Time
Redemption Desk in Stockholm FREE Same Day*
Sweden Delivery Shipping Cost Shipping Time
Standard Sweden Shipping SEK 70 7 working days
Europe Delivery Shipping Cost Shipping Time
Standard Europe Shipping SEK 90 15 working days
Worldwide Delivery Shipping Cost Shipping Time
Standard Worldwide Shipping SEK 90 Up to 20 working days

Please Note: Delivery times as listed above are for guidance only - please allow time to despatch the product(s). Products will be shipped on working days - Monday to Friday (excluding public holidays). All orders are subject to card authorisation. Standard Shipping services are untracked.
*You may collect your order at your leisure, from the day of purchase onwards.

We advise that you do not ship it to hotels or third parties.

 

COLLECTING YOUR PASS IN STOCKHOLM

If you have chosen to collect your pass in Stockholm, print off your Stockholm Pass email confirmation voucher sent to you upon purchase and confirmation of the order and head to one of the Redemption Centres in the city.

Stromma.com Strömkajen
Södra Blasieholmshamnen, Stockholm
Opening hours:
Nov 1-30: Daily 09.30-15.00.
Dec 1-15: Daily 09.30-15.00.
Dec 16-31: Daily 09.30-15.15.
Jan 1-6: Daily 09.30-15.15.
(Please note that opening hours after January 6, 2020 will be updated shortly. Please contact Stockholm Pass customer service if you have any questions).
Nearest Metro Station: Kungsträdgården.

Royal Djurgården Visitor Center
Djurgårdsvägen 2
Opening hours:
Jan - May: Daily 09.00-17.00.
Jun - Aug: Daily 09.00-19.00.
Sep - Dec: Daily 09.00-17.00.
(Please note that opening hours may change at short notice, please visit their website for updates).
Nearest Tram Station: Djurgårdsbron.
Closed: Dec 24-25.

Stromma.com Sergels Torg
Stockholm Visitor Center, Sergels Torg 5
Opening hours:
Open until Nov 3 2019: Mon-Sat 09.30-15.00, Sun 10.30-15.00. *Closed for lunch daily at 13.00-13.30.
(Please note that the redemption center desk that is located inside Stockholm Visitor Center will be closed after Nov 3, 2019).
Nearest Metro Station: T-Centralen, Exit towards Sergels Torg.

 

BUYING YOUR PASS IN STOCKHOLM

If you would prefer to purchase the Stockholm Pass in Stockholm, there are a number of retail sites across the city. Click here for a list of the retailer addresses.