Shipping & Collecting your Stockholm Pass

Choose whether to get your Stockholm Pass sent directly to your smartphone as a mobile pass, shipped out to you before you travel or pick it up in destination when you arrive in Stockholm. With multiple collection points and a wide range of delivery options, you can pick the service that suits you best.

Get your Stockholm Pass shipped – we ship globally!

If you choose to have your Stockholm Pass order shipped to you, you must allow enough time between placing the order and your planned departure to Stockholm. The delivery options only provide estimated delivery times, so please keep this in mind.


Simply print off your Stockholm Pass email confirmation voucher and collect your pass from one of the Redemption Desks in Stockholm


Get your Stockholm Mobile Passes sent to your smartphone instantly once purchased

SEK60 - SEK 80

Standard Europe Shipping takes up to 15 working days; Standard Worldwide Shipping takes up to 20



Choose to send your Stockholm Pass order straight across to your smartphone (iOS and Android) and have your passes instantly at your fingertips. It’s really convenient if you've just got to Stockholm and you'd like to use your pass straight away, as you don’t need to wait for a delivery plus you'll save precious time as you'll avoid having to visit our Redemption Centre for collection. Simply download your mobile pass that contains a QR code and use your pass straight away for attractions included. To find out more information head on over to our Stockholm Mobile Pass page



Collection Cost Time
Redemption Desk in Stockholm FREE Same Day*
Sweden Delivery Shipping Cost Shipping Time
Standard Sweden Shipping SEK 60 7 working days
Europe Delivery Shipping Cost Shipping Time
Standard Europe Shipping SEK 80 15 working days
Worldwide Delivery Shipping Cost Shipping Time
Standard Worldwide Shipping SEK 80 Up to 20 working days

Please Note: Delivery times as listed above are for guidance only - please allow time to despatch the product(s). Products will be shipped on working days - Monday to Friday (excluding public holidays). All orders are subject to card authorisation. Standard Shipping services are untracked.
*You may collect your order at your leisure, from the day of purchase onwards.

We advise that you do not ship it to hotels or third parties.


If you have booked Stockholm Pass for more than 20 people and have chosen to collect them in Stockholm at your arrival, you will need to contact Destination Stockholm and tell us which day you are planning to collect your order and at which redemption centre you plan to collect the passes from, from the list below.

Contact us with your booking number on


If you have chosen to collect your pass in Stockholm, print off your Stockholm Pass email confirmation voucher sent to you upon purchase and confirmation of the order and head to one of the Redemption Centres in the city. Sergels Torg
Stockholm Visitor Center, Sergels Torg 5
Opening hours:
Jan - Mar: Mon-Sat 09.30-15.00, Sun 10.30-15.00 *Closed for lunch daily 13.00-13.30.
Apr 26 - 30: Mon-Fri 09.30-17.30, Sat 09.30-15.30, Sun 10.30-15.30 *Closed for lunch daily 13.00-13.30.
May 1 - 31: Mon-Fri 09.30-18.00 *Closed for lunch 13.00-13.45. Sat 09.30-15.00, Sun 10.30-15.00 *Closed for lunch 13.00-13.30.
Jun - Aug: 
Mon - Fri 09.30 - 18.00, Sat 09.30 - 15.00, Sun 10.30 - 15.00 *Closed for lunch daily 13.00-13.30.
 Mon - Fri 09:30-16:30 *Closed for lunch 13.00-13.30.
Sat 09:30-15:15, Sun 10:30-15:15 *Closed for lunch 13:00-13:30.
Oct - Dec: Mon-Sat 09.30-15.00, Sun 10.30-15.00 *Closed for lunch 13.00-13.30.
(Note: opening hours are subject to change).
Closed: Jan 1, Dec 24-25. 
Nearest Metro Station: T-centralen/ Central Station
Please note:
The Redemption Center & Shop " Sergels Torg" is located inside the Stockholm Visitor Center Strömkajen
Södra Blasieholmshamnen, Stockholm
Opening hours:
Dec 17 - Jan 6: Daily 09.30-15.00.   
Jan 7 - March 31: Mon-Thu 11.00-13.30, Fri-Sun: 09.30-15.00.
(Note: opening hours are subject to change).
Nearest Metro Station: Kungsträdgården

MiniBar Stockholm
Strömkajen, Södra Blasieholmshamnen 11
Opening hours: 
Mar 29 - May: Daily 09.00-15.00.
Jun - Sep: Daily 08.30-17.00. 
Oct - Dec 16: Daily 09.00-14.30.
(Note: opening hours are subject to change).
Closed:  Dec 17 – March 28 2019
Nearest Metro Station: Kungsträdgården

Royal Djurgården Visitor Center
Djurgårdsvägen 2
Opening hours:
Jan - May: Daily 09.00-17.00.
Jun - Aug: Daily 09.00-19.00.
Sep - Dec: Daily 09.00-17.00.
(Note: opening hours are subject to change)
Nearest Tram Station: Djurgårdsbron
Closed: Dec 24-25.
Special opening hours: Closes at 15.00 on Dec 6, 7, 12, 14.  


If you would prefer to purchase the Stockholm Pass in Stockholm, there are a number of retail sites* across the city. Click here for a list of the retailer addresses.

Please note: these are not redemption centres and will not accept Stockholm Pass vouchers.

  • City Center :
  • Bank Hotel
  • Berns Hotel
  • Best Western Hotel Bentleys
  • Best Western Hotel Karlaplan
  • Best Western Kom Hotel
  • Best Western Plus Time Hotel
  • Best Western Premier Hotel Kung Carl
  • Central Hotel
  • City Hostel
  • Comfort Hotel Stockholm
  • Courtyard by Marriott Stockholm
  • Clarion Collection Hotel Tapto
  • Clarion Collection Hotel Wellington
  • Clarion Hotel Amaranten 
  • Crystal Plaza Hotel
  • Elite Eden Park Hotel
  • Elite Hotel Adlon 
  • Elite Hotel Arcadia
  • Elite Palace Hotel
  • First Hotel Fridhemsplan
  • First Hotel Kungsbron
  • First Hotel Norrtull
  • Freys Hotel
  • Freys Hotel Lilla Rådmannen
  • Generator Hostel
  • Hotel At Six
  • Hotel Birger Jarl
  • Hotel C Stockholm
  • Hotel Esplanade
  • Hotel Hansson
  • Hotel Riddargatan
  • Hotel Tegnerlunden 
  • Hotel Kungsträdgården
  • Hotel With Urban Deli 
  • MiniBar Stockholm
  • Miss Clara by Nobis
  • Nobis Hotel Norrmalmstorg
  • Nordic Light Hotel
  • Queens Hotel
  • Radisson Blu Royal Viking
  • Radisson Blu Strand Hotel
  • Scandic Anglais 
  • Scandic Downtown Camper
  • Scandic Continental
  • Scandic Grand Central
  • Scandic Haymarket
  • Scandic Klara
  • Scandic No.53
  • Scandic Norra Bantorget
  • Scandic Park
  • Scandic Upplandsgatan
  • Sergels Torg
  • Klara Mälarstrand
  • City – Södermalm:
  • Hotel Point
  • Hotell Anno 1647
  • Långholmen Hotell & konferens
  • Långholmens Husbilscamping
  • Scandic Sjöfartshotellet
  • City – Old Town :
  • First Hotel Reisen
  • Grace Gunnarson Tobak
  • Hotel Gamla Stan
  • Lady Hamilton Hotel
  • PM Scandinavia
  • Tourist Center
  • Victory Hotel
  • Cruise Line :
  • Viking Line Cruise Ship 
  • Värtahamnen – Port area :
  • Bizapartment Gärdet
  • STF Gärdet
  • Scandic Hotel Ariadne
  • South of Stockholm:
  • Elite Hotel Marina Tower
  • Maude's Hotel Enskede
  • Park Inn Hotell Hammarby Sjöstad
  • Stockholm International Fairs
  • North of Stockholm :
  • Best Western Hotel Danderyd
  • Maude's Hotel Solna
  • Quality Hotel Friends
  • Radisson Blu Royal Park Hotel
  • Elite Hotel Carolina Tower
  • Royal Djurgården
  • Royal Djurgården Visitor Center
  • Scandic Hasselbacken
  • Villa Källhagen
  • Others :
  • 7-Eleven (selected stores, see address list)
  • Destination Södertälje
  • Pressbyrån (selected stores, see address list)
  • STF Stockholm af Chapman & Skeppsholmen Hostel
  • Hotel Skeppsholmen