Shipping & Collecting your Stockholm Pass

Choose whether to get your Stockholm Pass shipped out to you before you travel, or pick it up in Stockholm when you arrive. With multiple collection points and a wide range of delivery options, pick the service that best suits.

Get your Stockholm Pass shipped – we ship globally!

If you choose to have your Stockholm Pass order shipped to you, you must allow enough time between placing the order and your planned departure to Stockholm. The delivery options only provide estimated delivery times, so please keep this in mind.

Collection Cost Time
Redemption Desk in Stockholm FREE Same Day*
Sweden Delivery Shipping Cost Shipping Time
Standard Sweden Shipping SEK 60 5 working days
Europe Delivery Shipping Cost Shipping Time
Standard Europe Shipping SEK 80 10 working days
Worldwide Delivery Shipping Cost Shipping Time
Standard Worldwide Shipping SEK 80 Up to 15 working days

Please Note: Delivery times as listed above are for guidance only - please allow time to despatch the product(s). Products will be shipped on working days - Monday to Friday (excluding public holidays). All orders are subject to card authorisation. Standard Shipping services are untracked.
*You may collect your order at your leisure, from the day of purchase onwards.

We advise that you do not ship it to hotels or third parties.

Group Orders

If you have booked Stockholm Pass for more than 20 people and have chosen to collect them in Stockholm at your arrival, you will need to contact Destination Stockholm and tell us which day you are planning to collect your order and at which redemption centre you plan to collect the passes from, from the list below.

Contact us with your booking number on contact@stockholmpass.com

Collecting your pass in Stockholm

If you have chosen to collect your pass in Stockholm, print off your Stockholm Pass email confirmation voucher sent to you upon purchase and confirmation of the order and head to one of the Redemption Centres in the city.

Stromma.com Sergels Torg
Stockholm Visitor Center, Sergels Torg 5
Opening hours: Monday -  Saturday: 09.30 - 13.45; Sunday: 10.30 - 14.30
Nearest Metro Station: T-centralen/ Central Station
Directions from the Central Station:
1. Go out through the metro entrance "Sergels Torg"
2. Stockholm Visitor Center is located next to "Kulturhuset" at Sergels Torg
3. The Redemption Center & Shop "Stromma.com Sergels Torg" is located inside the Stockholm Visitor Center

MiniBar Stockholm
Strömkajen, Södra Blasieholmshamnen 11
Opening hours: Apr-Dec Monday -  Sunday: 09.00-16.30
Nearest Metro Station: Kungsträdgården

Tourist Information Cityterminalen Bus terminal
Klarabergsviadukten 72
Opening hours: Sept: Mon - Sun 09.00 - 19.00, Oct - May: Mon-Sun: 09.00-18.00

Åhléns Tourist Information
Klarabergsgatan 50
Opening hours: Mon - Fri: 10.00 – 21.00, Sat: 10.00 – 19.00, Sun: 11.00 – 19.00
Nearest Metro and train station: T-centralen/Central Station
Directions from T-centralen/Central Station:
1. Go out through the main entrance towards Vasagatan
2. Cross the street and walk up the stairs, located on the left side of Mc Donalds, to Klarabergsgatan
3. Follow the street Klarabergsgatan until you have the store Åhléns on your left side
4. Åhléns Tourist Information Centre is located on the 2nd floor inside Åhléns

Arlanda Visitor Center - Stockholm Arlanda Airport
Terminal 5 & Terminal 2
Opening hours: Monday – Sunday: 06.00 – 23.45

Purchasing your pass in Stockholm

If you would prefer to purchase the Stockholm Pass in Stockholm, there are a number of retail sites* across the city (please note: these are not redemption centres and will not accept Stockholm Pass vouchers). Click here for a list of the retailer addresses.

  • City Center
  • Berns Hotel
  • Best Western Hotel Bentleys
  • Best Western Hotel Karlaplan
  • Best Western Kom Hotel
  • Best Western Plus Time Hotel
  • Best Western Premier Hotel Kung Carl
  • Central Hotel
  • City Hostel
  • Comfort Hotel Stockholm
  • Courtyard by Marriott Stockholm
  • Clarion Collection Hotel Tapto
  • Crystal Plaza Hotel
  • Elite Eden Park Hotel
  • Elite Hotel Adlon 
  • Elite Hotel Arcadia
  • Elite Palace Hotel
  • First Hotel Fridhemsplan
  • First Hotel Kungsbron
  • First Hotel Norrtull
  • Freys Hotel
  • Freys Hotel Lilla Rådmannen
  • Generator Hostel
  • Hobo Hotel
  • Hotel At Six
  • Hotel Birger Jarl
  • Hotel C Stockholm
  • Hotel Esplanade
  • Hotel Hansson
  • Hotel Riddargatan
  • Hotel Tegnerlunden 
  • Hotel Kungsträdgården 
  • MiniBar Stockholm
  • Miss Clara by Nobis
  • Nobis Hotel Norrmalmstorg
  • Nordic Light Hotel
  • Radisson Blu Royal Viking
  • Radisson Blu Strand Hotel
  • Scandic Anglais 
  • Scandic Continental
  • Scandic Grand Central
  • Scandic Haymarket
  • Scandic Klara
  • Scandic No.53
  • Scandic Norra Bantorget
  • Scandic Park
  • Scandic Upplandsgatan
  • Stockholm Visitor Centre
  • Stromma.com Sergels Torg
  • Tickets & Tours - Klara Mälarstrand
  • Tourist Information Cityterminalen
  • Vanadis Hotell 
  • Åhléns Tourist Information
  • City – Södermalm
  • Hilton Slussen
  • Hotel Point
  • Hotell Anno 1647
  • Långholmen Hotell & konferens
  • Långholmens Husbilscamping
  • Scandic Sjöfartshotellet
  • City – Old Town
  • First Hotel Reisen
  • Grace Gunnarson Tobak
  • Hotel Gamla Stan
  • Lady Hamilton Hotel
  • PM Scandinavia
  • Tourist Center Köpmangatan 22
  • Victory Hotel
  • Arlanda Airport
  • Arlanda Visitor Center
  • Cruise Line
  • Viking Line
  • Värtahamnen – Port area
  • Bizapartment Gärdet
  • STF Gärdet
  • Scandic Hotel Ariadne
  • South of Stockholm
  • Dialog Hotel Kungens Kurva
  • Elite Hotel Marina Tower
  • Maude's Hotel Enskede
  • Park Inn Hotell Hammarby Sjöstad
  • Quality Hotel Nacka
  • Scandic Prince Phillip
  • Stockholm International Fairs
  • North of Stockholm
  • Best Western Hotel Danderyd
  • Hotel by Maude
  • Maude's Hotel Solna
  • Quality Hotel Friends
  • Radisson Blu Royal Park Hotel
  • Djurgården 
  • Visit Djurgården 
  • Scandic Hasselbacken
  • Villa Källhagen
  • Others
  • 7-Eleven (selected stores, see address list)
  • Destination Södertälje
  • Pressbyrån (selected stores, see address list)
  • Skavsta Airport - Nyköping Tourist Information
  • STF Stockholm af Chapman & Skeppsholmen Hostel