Shipping & Collecting your Stockholm Pass

Choose whether to get your Stockholm Pass shipped out to you before you travel, or pick it up in Stockholm when you arrive. With multiple collection points and a wide range of delivery options, pick the service that best suits.

Get your Stockholm Pass shipped – we ship globally!

If you choose to have your Stockholm Pass order shipped to you, you must allow enough time between placing the order and your planned departure to Stockholm. The delivery options only provide estimated delivery times, so please keep this in mind.

Collection Cost Time
Redemption Desk in Stockholm FREE Same Day*
Sweden Delivery Shipping Cost Shipping Time
Standard Sweden Shipping SEK 60 5 working days
Europe Delivery Shipping Cost Shipping Time
Standard Europe Shipping SEK 80 10 working days
Worldwide Delivery Shipping Cost Shipping Time
Standard Worldwide Shipping SEK 80 10 working days

Please Note: Delivery times as listed above are for guidance only - please allow time to despatch the product(s). Products will be shipped on working days - Monday to Friday (excluding public holidays). All orders are subject to card authorisation. Standard Shipping services are untracked.
*You may collect your order at your leisure, from the day of purchase onwards.

We advise that you do not ship it to hotels or third parties.

Collecting your pass in Stockholm

If you have chosen to collect your pass in Stockholm, print off your Stockholm Pass email confirmation voucher sent to you upon purchase and confirmation of the order and head to one of the Redemption Centres in the city.

Tourist Information Cityterminalen
Klarabergsviadukten 72
Opening hours: Mon-Sun: 08.00-19.00

Åhléns Tourist Information
Klarabergsgatan 50
Opening hours: Mon - Fri: 10.00 – 21.00, Sat: 10.00 – 19.00, Sun: 11.00 – 19.00
Nearest Metro and train station: T-centralen/Central Station
Directions from T-centralen/Central Station:
1. Go out through the main entrance towards Vasagatan
2. Cross the street and walk up the stairs, located on the left side of Mc Donalds, to Klarabergsgatan
3. Follow the street Klarabergsgatan until you have the store Åhléns on your left side
4. Åhléns Tourist Information Centre is located on the 2nd floor inside Åhléns

Arlanda Visitor Center - Stockholm Arlanda Airport
Terminal 5 & Terminal 2
Opening hours: Monday – Sunday: 06.00 – 23.45 Sergels Torg
Stockholm Visitor Center, Sergels Torg 5
Opening hours: Monday -  Sunday: 10.00 - 14.00
Nearest Metro Station: T-centralen/ Central Station
Directions from the Central Station:
1. Go out through the metro entrance "Sergels Torg"
2. Stockholm Visitor Center is located next to "Kulturhuset" at Sergels Torg
3. The Redemption Center & Shop " Sergels Torg" is located inside the Stockholm Visitor Center

MiniBar Stockholm
Strömkajen, Södra Blasieholmshamnen 11
Opening hours: Apr-Dec Monday -  Sunday: 09.00-15.30
Nearest Metro Station: Kungsträdgården

Purchasing your pass in Stockholm

If you would prefer to purchase the Stockholm Pass in Stockholm, there are a number of retail sites* across the city (please note: these are not redemption centres and will not accept Stockholm Pass vouchers). Click here for a list of the retailer addresses.

  • City Center
  • BEST WESTERN Hotel Bentleys
  • BEST WESTERN Hotel Karlaplan
  • BEST WESTERN Kom Hotel
  • Best Western Premier Hotel Kung Carl
  • Stockholm Visitor Centre
  • Central Hotel
  • Clarion Hotel Sign
  • Elite Hotel Arcadia
  • First Hotel Kungsbron
  • Vanadis Hotell
  • Visit Djurgården
  • Hotel Riddargatan
  • Scandic Continental
  • Åhléns Tourist Information
  • City Hostel
  • Hotel Diplomat
  • Grand Hotel
  • Hotel C Stockholm
  • Nordic Light Hotel
  • Radisson Blu Strand Hotel
  • Scandic Grand Central
  • Scandic Haymarket
  • Generator Hostel
  • Tourist Information Cityterminalen
  • MiniBar Stockholm
  • Sergels Torg
  • City – Södermalm
  • Clarion Hotel Stockholm
  • Scandic Sjöfartshotellet
  • City – Old Town
  • Hotel Gamla Stan
  • Lady Hamilton Hotel
  • Tourist Center Gamla Stan
  • First Hotel Reisen
  • Hilton Slussen
  • PM Scandinavia
  • Grace Gunnarson Tobak
  • Arlanda Airport
  • Arlanda Visitor Center
  • Shipping company
  • Viking Line
  • Värtahamnen – Port area
  • Bizapartment Gärdet
  • South of Stockholm
  • Maude's Hotel Enskede
  • Quality Hotel Nacka
  • Dialog Hotel Kungens Kurva
  • Quality Hotel Prince Philip
  • Stockholmsmässan
  • North of Stockholm
  • Hotel by Maude
  • Maude's Hotel Solna
  • Welcome Hotel Barkarby
  • Quality Hotel Friends
  • Others
  • Scandic Hasselbacken
  • Villa Källhagen
  • Destination Södertälje
  • Skavsta Airport - Nyköping turistbyrå
  • Pressbyrån (see link to retailer addresses)
  • 7-Eleven (see link to retailer addresses)