Shipping & Collecting your Stockholm Pass

Choose whether to get your Stockholm Pass sent directly to your smartphone as a mobile pass, shipped out to you before you travel or pick it up in destination when you arrive in Stockholm. With multiple collection points and a wide range of delivery options, you can pick the service that suits you best.

Get your Stockholm Pass shipped – we ship globally!

If you choose to have your Stockholm Pass order shipped to you, you must allow enough time between placing the order and your planned departure to Stockholm. The delivery options only provide estimated delivery times, so please keep this in mind.


Simply print off your Stockholm Pass email confirmation voucher and collect your pass from one of the Redemption Desks in Stockholm


Get your Stockholm Mobile Passes sent to your smartphone instantly once purchased

SEK70 - SEK 90

Standard Europe Shipping takes up to 15 working days; Standard Worldwide Shipping takes up to 20



Choose to send your Stockholm Pass order straight across to your smartphone (iOS and Android) and have your passes instantly at your fingertips. It’s really convenient if you've just got to Stockholm and you'd like to use your pass straight away, as you don’t need to wait for a delivery plus you'll save precious time as you'll avoid having to visit our Redemption Centre for collection. Simply download your mobile pass that contains a QR code and use your pass straight away for attractions included. To find out more information head on over to our Stockholm Mobile Pass page



Collection Cost Time
Redemption Desk in Stockholm FREE Same Day*
Sweden Delivery Shipping Cost Shipping Time
Standard Sweden Shipping SEK 70 7 working days
Europe Delivery Shipping Cost Shipping Time
Standard Europe Shipping SEK 90 15 working days
Worldwide Delivery Shipping Cost Shipping Time
Standard Worldwide Shipping SEK 90 Up to 20 working days

Please Note: Delivery times as listed above are for guidance only - please allow time to despatch the product(s). Products will be shipped on working days - Monday to Friday (excluding public holidays). All orders are subject to card authorisation. Standard Shipping services are untracked.
*You may collect your order at your leisure, from the day of purchase onwards.

We advise that you do not ship it to hotels or third parties.


If you have booked Stockholm Pass for more than 20 people and have chosen to collect them in Stockholm at your arrival, you will need to contact Destination Stockholm and tell us which day you are planning to collect your order and at which redemption centre you plan to collect the passes from, from the list below.

Contact us with your booking number on


If you have chosen to collect your pass in Stockholm, print off your Stockholm Pass email confirmation voucher sent to you upon purchase and confirmation of the order and head to one of the Redemption Centres in the city. Sergels Torg
Stockholm Visitor Center, Sergels Torg 5
Opening hours:
Jan 1 - April 30: Mon-Sat 09.30-15.00, Sun 10.30-15.00. * Closed for lunch daily at 13.00-13.30.
May 1 - Aug 31: Mon-Fri 09.00-18.00, Sat 09.00-15.00, Sun 10.00-15.00. 
Sep 1 - Dec 31: Mon-Sat 09.30-15.00, Sun 10.30-15.00. * Closed for lunch daily at 13.00-13.30.
Closed: Jan 1, Dec 24-25.
Nearest Metro Station: T-Centralen, exit towards Sergels Torg.
Please note: The redemption center desk " Sergels Torg" is located inside the Stockholm Visitor Center building. Strömkajen
Södra Blasieholmshamnen, Stockholm
Opening hours:
May: Daily 09.00-18.30.
June: Daily 09.00-18.30.
July: Daily 09.00-19.30.
Aug 1 - 25: Daily 09.00-18.00.
Aug 26 - 31: Daily 09.00-17.30.
Sep 1 - 22: Daily 09.00-16.30.  
Sep 23 - 30: Mon-Thu 09.00-16.00, Fri-Sun 09.00-16.30. 
(Note: opening hours are subject to change).
Nearest Metro Station: Kungsträdgården.

Royal Djurgården Visitor Center
Djurgårdsvägen 2
Opening hours:
Jan - May: Daily 09.00-17.00.
Jun - Aug: Daily 09.00-19.00.
Sep - Dec: Daily 09.00-17.00.
(Note: opening hours are subject to change)
Nearest Tram Station: Djurgårdsbron
Closed: Dec 24-25, April 17-18
Special opening hours: Closing at 14.00 on May 16, 20, 22, 23, 24, 29 and June 1, 5, 13, 14, 18.


If you would prefer to purchase the Stockholm Pass in Stockholm, there are a number of retail sites* across the city. Click here for a list of the retailer addresses.

Please note: these are not redemption centres and will not accept Stockholm Pass vouchers.

  • City Center :
  • Bank Hotel
  • Berns Hotel
  • Best Western Hotel Bentleys
  • Best Western Hotel Karlaplan
  • Best Western Kom Hotel
  • Best Western Plus Time Hotel
  • Best Western Premier Hotel Kung Carl
  • Central Hotel
  • City Hostel
  • Comfort Hotel Stockholm
  • Courtyard by Marriott Stockholm
  • Clarion Collection Hotel Tapto
  • Clarion Collection Hotel Wellington
  • Clarion Hotel Amaranten 
  • Crystal Plaza Hotel
  • Elite Eden Park Hotel
  • Elite Hotel Adlon 
  • Elite Hotel Arcadia
  • First Hotel Fridhemsplan
  • First Hotel Kungsbron
  • First Hotel Norrtull
  • Freys Hotel
  • Freys Hotel Lilla Rådmannen
  • Generator Hostel
  • Hotel At Six
  • Hotel Birger Jarl
  • Hotel C Stockholm
  • Hotel Esplanade
  • Hotel Hansson
  • Hotel Riddargatan
  • Hotel Tegnerlunden 
  • Hotel With Urban Deli 
  • MiniBar Stockholm
  • Miss Clara by Nobis
  • Nobis Hotel Norrmalmstorg
  • Nordic Light Hotel
  • Queens Hotel
  • Radisson Blu Royal Viking
  • Radisson Blu Strand Hotel
  • Scandic Downtown Camper
  • Scandic Continental
  • Scandic Grand Central
  • Scandic Klara
  • Scandic No.53
  • Scandic Norra Bantorget
  • Scandic Park
  • Scandic Upplandsgatan
  • Sergels Torg
  • Klara Mälarstrand
  • City – Södermalm:
  • Hotel Point
  • Hotell Anno 1647
  • Långholmen Hotell & konferens
  • Långholmens Husbilscamping
  • Scandic Sjöfartshotellet
  • City – Old Town :
  • First Hotel Reisen
  • Grace Gunnarson Tobak
  • Hotel Gamla Stan
  • Lady Hamilton Hotel
  • PM Scandinavia
  • Tourist Center
  • Victory Hotel


  • Cruise Line :
  • Viking Line Cruise Ship 
  • Värtahamnen – Port area :
  • Bizapartment Gärdet
  • STF Gärdet
  • Scandic Hotel Ariadne
  • South of Stockholm:
  • Elite Hotel Marina Tower
  • Maude's Hotel Enskede
  • Park Inn Hotell Hammarby Sjöstad
  • Stockholm International Fairs
  • North of Stockholm :
  • Best Western Hotel Danderyd
  • Maude's Hotel Solna
  • Quality Hotel Friends
  • Radisson Blu Royal Park Hotel
  • Elite Hotel Carolina Tower
  • Royal Djurgården
  • Royal Djurgården Visitor Center
  • Scandic Hasselbacken
  • Villa Källhagen
  • Skeppsholmen :
  • STF Stockholm af Chapman & Skeppsholmen Hostel
  • Hotel Skeppsholmen
  • Others :
  • 7-Eleven (selected stores, see address list)
  • Destination Södertälje
  • Pressbyrån (selected stores, see address list)